1. Introduction

Monikie Memorial Hall ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Monikie Memorial Hall is a Scottish Registered Charity (No. SCO04526). This Privacy Policy explains what personal data we collect when you visit our website or hire our venue, how we use it, and the rights you have over it.

2. Who We Are

The data controller responsible for your personal data is:

Monikie Memorial Hall
Monikie, Angus, DD5 3PZ
Email: monikiememorialhall@gmail.com

3. Information We Collect

We may collect the following types of personal data:

• Contact data: your name, email address, phone number, and postal address when you contact us or make a booking enquiry.
• Booking data: details relating to your hall hire, including event dates, event type, and any special requirements.
• Enquiry data: the content of messages you send through our contact form or by email.
• Technical data: your IP address, browser type, and information about how you use our website, collected automatically through cookies and similar technologies.

4. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and booking requests
• Arrange and manage hall hire and event bookings
• Send you information about events and activities at the hall, where you have asked us to
• Maintain our records and meet our charitable and legal obligations
• Improve our website and the services we offer

5. Lawful Basis for Processing

We process your personal data on the following legal bases:

• Consent: where you have given clear consent for us to process your data for a specific purpose, such as receiving updates about events and activities.
• Contract: where processing is necessary to fulfil a booking or hire agreement with you.
• Legitimate interests: where processing is necessary for our legitimate interests as a community venue, such as responding to enquiries and running the hall, provided these do not override your rights.
• Legal obligation: where we are required to process your data to comply with the law.

6. Third-Party Services

We use a small number of trusted third-party services that may process your data:

• Ticket Tailor: for event ticketing and bookings.
• Google reCAPTCHA: to protect our forms from spam and abuse.
• Our website hosting and email providers: to operate the website and handle correspondence.

Each of these providers has its own privacy policy governing how they handle your data. We do not sell your personal data to anyone.

7. Data Sharing

We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our website and services, or with regulatory bodies or law enforcement where we are required to do so by law.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. We do not store payment card details; any payments are handled securely by our third-party providers.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking and enquiry records are kept for a reasonable period for administrative, accounting, and regulatory purposes, after which they are securely deleted.

10. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict our processing of your data
• Request a copy of your data in a portable format
• Withdraw your consent at any time, where we rely on consent

To exercise any of these rights, please contact us at monikiememorialhall@gmail.com.

11. Cookies

Our website uses cookies to help it function and to understand how it is used. For full details, please see our Cookie Policy.

12. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can put things right. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Monikie Memorial Hall
Monikie, Angus, DD5 3PZ
Email: monikiememorialhall@gmail.com